For Immediate Help

any time if you need urgent help with your mental health. They’re there to listen and give you advice.

if there’s an emergency and someone’s life is in danger, like if they’re very hurt or in serious trouble.

if you’re feeling really upset, sad, or struggling. Someone will listen and help you feel better, anytime, day or night.

Ask Your GP

If you're not feeling well, it's important to talk to someone who can help. You can speak to your parent, carer, or GP (doctor).

Talking to your GP about self-harm and suicidal thoughts and feelings can be difficult. #MyGPguide, offers practical tips, information and advice on: What to consider before you visit your GP, What your rights are with respect to confidentiality, What questions your GP might ask you, How to manage discussions about medication, safety planning and referral to mental health services, What to do after the consultation.

Key Helplines

Childline is here to support you with anything. Whatever your worry, it’s better out than in. There are lots of different ways to speak to a Childline counsellor.

Call: 0800 1111

Chat with a counsellor online about whatever's worrying you: 1-2-1 counsellor chat | Childline

Chat with help from a British Sign Language interpreter: Staying safe online - Deaf Zone | Childline

Open Hours: 24 hours a day, 7 days a week

NHS 24 mental health services are available to everyone in Scotland, of all ages for FREE. The services they offer include listening, offering advice, and guiding you to further help if required.

Call: 111

Text: 18001 111

Open Hours: 24/7 for ALL AGES

Use the Relay UK app for phone relay service video relay service Contact Scotland BSL.

HOPELINE247 is a helpline that’s here for you 24/7 if you’re feeling really down or thinking about suicide. They’ll support you, whether you’re a young person in need or someone worried about a young person. 

The Mix is a free and confidential support service for young people, offering emotional support and practical advice on everything from money and mental health to homelessness, relationships, and more.

Call: 0808 808 4994 (3pm-midnight daily)

Crisis 24/7 messenger: text THEMIX to 85258

Counselling service: The Mix Free Counselling Service For Under 25s | The Mix

Support Chat: Online Support Groups - The Mix (Sun to Thu at 8 - 9.30pm)

Chat, Text, or Ask Online

Kooth is a free, safe, and anonymous online platform for young people. You can chat with counsellors, take part in activities, journal your thoughts, listen to podcasts, and join supportive forums.

Sign Up: Go to the Kooth website and register for free.

Chat with Counsellors: Find out more about 1:1 support - Kooth

Open Hours: 12 pm to 10 pm on weekdays and 6 pm to 10 pm on weekends

Age: 10 to 25

Cool2Talk is a safe website for young people. You can ask any question and get a clear, honest answer within 24 hours. It's free to use, and if you need to talk to a Counsellor.

Sign Up: Go to the Cool2Talk website

Ask Your Question: Click on “Ask a Question” and fill out the form

Waiting Time: Your question will be answered and posted back on the site within 24 hours.

Age: 12 to 25

Crisis 24/7 messenger: text YM to 85258

Find Help: Find Help With How I'm Feeling | Advice For Young People | YoungMinds

Parents Helpline: 0808 802 5544 (Mon - Fri, 9:30am-2pm)

Age: accessible to any young person in need of mental health support

YoungMinds provides free, confidential advice and resources to help young people and their families navigate mental health challenges.

Self-Harm Network Scotland provides free compassionate support, resources, and information about self-harm. They also provide support and training to friends, families and professionals.

Contact Online: Contact Us - Self-Harm Network Scotland Penumbra

Interactive Help Tool: I need support - Self-Harm Network Scotland Penumbra

Open Hours: 6pm – 10pm, 7 days a week or leave a message and they will get back to you

Age: 12 and over.

Discover More Support

Beat provides support for anyone affected by eating disorders, whether they’re struggling themselves or supporting someone else, through helplines, online workshops, and chatrooms.

Call: 0808 801 0432

Chat: One-to-One Web Chat - Beat

Open Hours: 3pm– 8pm, Monday to Friday

Email: Scotlandhelp@beateatingdisorders.org.uk

Young Scot is a platform just for young people aged 11 to 26. It’s packed with reliable information, discounts to help you save money, and opportunities like volunteering or trying something new.

Scottish Association of Young Farmers Clubs (SAYFC) is run by and for young people across Scotland. It’s a great way to make new friends, try new experiences, and build new skills.

The Young Carers Package is a bunch of rewards, prizes and opportunities for anyone aged 11-18 inclusive in Scotland who provides a caring role.

SAMH (Scottish Association for Mental Health) provides support, information for yourself or someone you care about, and a safe space to talk about mental health.

Call: 0344 800 0550 (Calls charged at local rates)

Live Chat: samh.org.uk/informationservice will pop up during opening hours.

Open Hours: 9am-6pm, Monday to Friday (except Scotland and Northern Ireland Bank Holidays).

Age: 11 and over.

Child and Adolescent Mental Health Services (CAMHS) for Argyll & Bute are based in Lochgilphead and Helensburgh. Services provided include Psychiatry, Clinical Psychology, Mental Health Nursing, Family Therapy and CBT. A range of therapeutic interventions are offered by appropriately trained staff.

Age: children and young people up to 16 years of age, or up to 19 if in secondary education.

Referral can be made by: GPs; Health Visitors; Social Work Services; Education Services (Educational Psychologists, Guidance Teachers); School Nurse; Hospital Doctors; Other Specialist Children's Services.

For Parents and Carers

The Parent Project is a free support service for parents and carers in Argyll & Bute. It offers expert advice and guidance to families worried about their children aged 4-18.

Complete the sign up form ARGYLL & BUTE - The Parent Project Info | Exchange Counselling to

Book a space on Parent & Carer Workshop or Book a FREE wellbeing discussion

Call: 0330 202 0283

Email: admin@exchange-counselling.co.uk